At Exclusively Entertainment, we conduct business the way we would want a company to operate if we were a client – with the highest standards of customer service, the utmost integrity and of course, our entertainment professionalsdelivering exciting and memorable performances!
We are truly fortunate to have a talented and highly respected team working with us, who know and follow our company’s core values:
1. We will always respect your right to shop around and will never rush you into booking us. Our previous satisfied clients have been generous to speak on our behalf with their continuous and appreciated referrals and testimonials.
2. We know how much of our business relies on referrals, which is why we don't ever take you for granted, and do everything possible to earn your trust.
3. We do not receive commission fees for referrals from other vendors or reception venues. If we refer, it's based on us trusting their product or services.
4. Our prices and contracts are simple to understand, fair and straightforward for your convenience.
5. We are well aware of the fact that you have a million other things on your plate besides organizing your special event, which is why we work around your schedule and not the other way around.
6. We will always exemplify ourselves with the highest degree of professional, intellectual and artistic integrity.
7. We pride ourselves with the best customer service in the industry. From the moment you contact us, we will provide you with 5 star service, catering to your every need, in a collaborative effort to ensure your event exceeds your expectations.
At Exclusively Entertainment, we would be honored to be a part of your special day and that is why we are proud to make the following promises if you choose us for your entertainment needs:
WE PROMISE TO...
Earn your trust by listening to your needs.
Always treat you with respect.
Be accessible to you via our entertainer's cell phone, email, corporate office and our website...where you'll find our online event planner.
Be accessible 7 Days a week; meet with us anytime, any day, to learn more about our services, see our list of songs or confirm every detail of your event.
Use our experience to work with you in developing a timeline for your special event, and accommodate your music requests.
Legally acquire any songs you have requested.
Provide you an adult, professional entertainer in appropriate attire who arrives on time and is courteous when interacting with your family and guests.
Work hand in hand with all of your vendors to ensure that everything runs as smoothly as you envisioned.
Come to your event with all the necessary licenses and permits for our DJ's to perform as we have our own liability insurance.
Never sacrifice your privacy to increase our profits by:
Having uninvited guests shopping for an entertainer at your event, unless you have given us permission
Selling, trading or giving your name or personal information to any telemarketer, mailing list, individual or company of any kind, ever
Giving your name or personal information out to a future customer, unless you have given us permission
Never change the price we quoted you. The prices that we quoted you as listed on your contracts for any of our services, will not be increased for any reason, ever.
Never leave you without your entertainment! Unless YOU cancel, nothing, no accident, sickness, weather or other acts of God or negligence will relieve Exclusively Entertainment of its obligation to fulfill its contract by performing at your event.
Be the most convenient and professional company to work with in the marketplace today!
I would like to take this opportunity to personally thank you for taking the time to learn more about us. On behalf of our entire family of entertainment professionals, I wish you all the best in your planning and hope to hear from you soon!
